FUNCTIONAL RESPONSIBILTIES
- Assist Deputy Manager/ Manager, Shelter, in his/her duties, and to cover the Deputy Manager/ Manager, Shelter, in his/her absence.
- To work collaboratively with the Social Workers, Education Officers, Programmes Unit, in implementing youth relevant intervention programmes for our residents.
- To coordinate, monitor operations and to provide feedback, updates and recommendations to Deputy Manager/ Manager, Shelter on a regular basis.
- To maintain the fidelity of the Model of Care, and to conduct regular reviews and to track changes.
- To monitor Youth Specialists’ portfolio and their budget expenditure.
- To train and align new hires (eg Senior Youth Specialists/ Youth Specialists) to Boys’ Town SOPs.
- To provide coaching and guidance to Senior Youth Specialists/ Youth Specialists.
- To plan and review daily/holiday programme for the residents.
- To ensure the boys and staff follow Boys' Town Code of Conduct.
- To motivate and actively engage our residents to participate in the daily and Boys’ Town programmes.
- To review and print new Residents Handbook to new residents and explain rules and regulations in Boys’ Town.
- Work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of our residents.
- To carry out any other assigned administrative duties in support of other programmes.
- To furnish the Deputy Manager/ Manager, Shelter, with the compiled monthly/quarterly report for MSF and Boys’ Town.
- Support/ conduct research when called upon for their respective functions.
- Maintain complete confidentiality of all information pertaining to the residents of Boys’ Town.
- Be flexible in your working hours, according to the needs of the programmes and residents.
MANAGERIAL RESPONSIBILTIES
- To assist the Deputy Manager/ Manager, Shelter, in ensuring compliance of policies and regulatory requirements of Boys’ Town, MSF and other governing bodies together with keeping proper documentation as required.
- To ensure that all documents (SOPs, Portfolio, Fire-drill Report, BOV Report) are ready for checking by the management.
- To assist in the planning and monitoring of budget and duty rostering for the Senior Youth Specialists/ Youth Specialists.
- To assist the Deputy Manager/ Manager, Shelter, in providing orientation, mentorship, and supervision for new and existing Senior Youth Specialists/ Youth Specialists on their respective portfolios.
- To participate in mid-level management planning and discussions i.e. Interviewing of new Senior Youth Specialists/ Youth Specialists.
- To assist Deputy Manager/ Manager, Shelter, and Head of Residential Services in the areas of CCTV review and investigation of offences.
- To assist Deputy Manager/ Manager, Shelter, in pocket money disbursement.
- To assist Deputy Manager/ Manager, Shelter, on the monthly duty roster of the unit.
- To participate in setting and tracking of annual KPIs for the respective portfolios.
- To contribute to policy making within the home by providing feedback to senior management.
ORGANISATIONAL RESPONSIBILITES
- To contribute to policy making within the organisation by providing feedback to senior management.
- To participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.
- To work in close collaboration with other staff, department and components of Boys’ Town.
- The Executive Director and or his/her representative may assign you any other duties that are within reason for the benefit of the clients and/or Boys’ Town.
