• The role of the manager is to accomplish department objectives by managing staff, planning and evaluating department activities, overseeing the design and delivery of adventure based programmes and ensuring the smooth operations on a daily basis.
• The manager will focus on marketing the Boys’ Town Adventure Center programmes and assisting the Director of Clinical Services to look into the strategic sustainability (including sales and marketing) and purpose of the department.
• The manager is also required to manage and liaise with the relevant parties including schools, government agencies, social service agencies and corporates.
• Ensure the marketing and promoting of BTAC services and programmes, working in collaboration with other Boys’ Town marketing, sales, finance and administrative departments. This includes conducting pitching exercises and sales presentation of BTAC programmes and services to external vendors, stakeholders and potential customers.
• Oversee the development, delivery, evaluation and/or research of adventure-based programmes.
• Monitor, control resources and oversee the budget expenditure.
• Ensure compliance with safety standards using relevant information and individual judgment to determine if activities, processes and equipment comply with existing regulations and standards. This includes regular inspection of equipment, structures, or materials are carried out to identify the cause of errors or other problems or defects
• Ensure the professionalism in the area of staff, facilitation, programme development and resources utilization.
• Carry out administrative tasks in order to ensure the efficient and safe running of the overall department
• Oversee the BTAC instructional staff team to ensure smooth running of programme as well as the development of various adventure-based programs, workshops and related services for a wide range of clients.
• To provide technical support in a range of adventure-based activities which require additional instructional staff, as well as providing any necessary resource support for the programme.
• Work evenings and weekends when required to resource the programme and meet demands of the job.
• Prepare and submit programme reports and evaluations to relevant stakeholders
• Oversees strategic development and planning of BTAC service, programme and research
• Establishes strategic goals by gathering relevant business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Scheduling staff schedule, events/programs, and activities of the BTAC.

Job Requirements

• Minimum Degree holder with good communications skills in English (spoken and written).
• Minimum of 5 years working experience preferably in the area of Marketing or Sales.
• Experience in managing and leading a team.
• Has programme design and facilitation experience in ice breakers, team building/bonding games and problem-based activities.
• Has supervisory experience either operationally and/or clinically
• Have a passion for active sports or outdoor adventure. Certification in outdoor sports would be an advantage eg SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, with a valid first aid certification.
• Has the passion to work with children, youth and young adults
• Able to perform physical task. The job may require you to led local and overseas expeditions which may involve trekking, climbing or paddling for long distances.

• This position is responsible for providing the safety and supervision of the youth throughout their sleep hours
• Responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.
• Completes assigned documentation and tracking of attendance
• To compile a list of appointments for the following day and inform the morning Duty Staff
• Provide ongoing supervision of residents by ensuring visual check guidelines are followed (complete room checks a minimum of every hour or more frequently)
• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut)
• To perform hourly clocking to check on the number of residents
• To wake up residents in the morning on a daily basis
• To conduct supervision of morning routines for the school day
• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept
• To check medication daily and to inform relevant social worker of medication running low
• To send out of Leave of Absence (LOA) to school should there be boys who are not able to attend school for various reasons
• To update the relevant stakeholders of boys who are reporting sick (if any) and follow up with boys who were sick the previous day.
• Answering of the duty phone
• To respond to any emergency in the middle of the night and updating relevant stakeholders
• Any other duties as assigned

Job Requirements

• O/ NITEC/ Diploma in Counselling, Psychology.
• Able to work on weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal and communication skills
• Possess situational awareness at all time when working with youths.
• This position will work between the hours of 11pm to 7am.

• Carry out admission procedures which include handling telephone inquiries, intake interviews and preparing assessment reports.
• Provide individual and family counselling services as well as groupwork sessions for the boarders or with parent groups.
• Develop ICP (Individual Care Plan) for all boarders admitted. As part of this ICP, you will be required to work closely with other Social Workers, Counsellors, Psychologists and the Programmes/Operations departments.
• Initiate and plan case reviews and ensure that periodic assessment of our boarders are made.
• Keep proper case records and ensure proper documentation of boarders’ personal information and reports. (eg. Case notes, court reports, review reports, ICP, etc)
• Plan and implement career guidance and counselling programmes for the boarders in the Home.
• Work in collaboration with the team to monitor the progress of the boys, through the sharing of case related issues and intervention plans.
• Liaise with external agencies eg. MSF officers, Social Workers, Psychologist, Psychiatrist, Counsellors, Family Service Centres, Police
• Provide counselling to both boarders and their identified caregivers as per issues identified in their ICP

Job Requirements

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from SASW
• At least 2 years’ relevant experience in VWO/ NPO/ Social service sector
• Experience in working with children/CYP and their families

• To effectively manage outreach cases and to provide supervision to social workers and youth workers.
• Undertake cases and provide the necessary counselling and support where and when necessary to optimize the better functioning of youths and/or families.
• Liaise and work with other professionals and client’s system including family and other
• Counsellor from School and other Voluntary Welfare Organisation to ensure holistic and effective intervention.
• Plan, organize and co-ordinate activities and services such as engagement programme, workshop and group work for youths and/or their families to optimize youths’ functioning and/or to promote parent-child relationship.
• Develop and design programme that aim to promote youth development and towards establishment of a thriving youth community.
• Facilitate regular case conferences with social workers and youth workers.
• Crisis management support for difficult and challenging clients
• To assist the reporting officer in supervising social workers and intern
• To assist the reporting officer in liasing with MSF and other stakeholders
• To assist the reporting officer in timely monthly submission of departmental data

Job Requirements

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from SASW
• At least 2 years’ relevant experience VWO/ NPO/ Social service sector
• Experience in working with children/CYP and their families

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head – Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma in Counselling, Psychology
• Able to work on rotating shift including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.