• The incumbent will be part of the IT & Admin department supporting the IT & Admin Manager in terms of providing basic IT support, administrative function and to be the coverer for the Admin Officer when required.
• To provide day-to-day basic IT operations support
• To be able to solve basic PC, copier and projector-related issues
• To run IT procedures for new staff and staff that are leaving (e.g. On and Offboarding – prepare new PCs and accounts, etc)
• To take on Receptionist duties as and when necessary
• To handle Administrative duties
• To sort and distribute incoming mails and to assist in franking of letters
• To do proper filing, documentation and data entry as directed

Job Requirements:

• GCE O Level/ Higher NITEC/ Diploma in IT/ Systems & Network or other related studies
• Minimum 2 years of working experience, preferably
• Knowledge of Basic IT Support i.e. installation of MS Office, setting up of users’ pc/laptop/ printer, troubleshooting of IT related problems e.g. pc/ printer etc.
• Willingness to learn related skills on the job
• Experienced with MS Office Software (Word, PowerPoint, Excel)
• Knowledge of Administrative/Clerical Procedures – documentation/record keeping/data management/accuracy
• Good interpersonal skills – able to communicate and interact with people, both individually and in groups
• Ability to communicate verbally & written in English to various stakeholders, users etc.

• This position is responsible for providing the safety and supervision of the youth throughout their sleep hours
• Responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.
• Completes assigned documentation and tracking of attendance
• To compile a list of appointments for the following day and inform the morning Duty Staff
• Provide ongoing supervision of residents by ensuring visual check guidelines are followed (complete room checks a minimum of every hour or more frequently)
• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut)
• To perform hourly clocking to check on the number of residents
• To wake up residents in the morning on a daily basis
• To conduct supervision of morning routines for the school day
• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept
• To check medication daily and to inform relevant social worker of medication running low
• To send out of Leave of Absence (LOA) to school should there be boys who are not able to attend school for various reasons
• To update the relevant stakeholders of boys who are reporting sick (if any) and follow up with boys who were sick the previous day.
• Answering of the duty phone
• To respond to any emergency in the middle of the night and updating relevant stakeholders
• Any other duties as assigned

Job Requirements

• O/ NITEC/ Diploma in Counselling, Psychology.
• Able to work on weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal and communication skills
• Possess situational awareness at all time when working with youths.
• This position will work between the hours of 11pm to 7am.

• To effectively manage cases receiving foster care and kinship care services and to support programmes/events of Fostering Department and the Agency.
• To conduct in-depth assessment and prepare Foster Parent Assessment Report (FAR), and present findings at the CIC Approving Panel and follow up on decisions and recommendations.
• Conduct regular CANs assessment to assess how the foster child is doing in foster care as well as the foster parent’s capability in meeting the child’s needs.
• Conduct all the necessary statutory visits including announced and unannounced home visits to ensure that the placement is able To safeguard and promote child’s safety, stability and wellbeing
• To organise and participate in inter-agency efforts in support the welfare and development of the foster child/CYP
• To provide a 24hour hotline for foster parents/kinship care per duty schedule and ensure that the team follows up on outcomes
• To support foster placement to prevent breakdowns in foster child’s existing care arrangements
• To participate actively in case movement through regular team meetings, Monthly case review sessions, MSF case reviews, COF and CART reviews etc.
• To identify at-risk situations, and develop strategies and intervention plan to address child safety issues, and wellbeing.
• To monitor and evaluate effectiveness of case management and other support programme and activities extended to foster/kinship care families.
• To submit accurate reports punctually for operation reports, case reviews, discussions to BT and other governing bodies such as MSF.
• To participates in road shows and other community outreach events as and when necessary.
• To meet regularly with Head BTFS/supervisor to assess case progress and programme outcome/effectiveness

Job Requirement

• Bachelor of Social Work / Graduate Diploma in Social Work / Master of Social Work/ Registered Social Worker with SASW
• At least 2 years relevant experience
• Experience in working with children/CYP and their families

• Carry out admission procedures which include handling telephone inquiries, intake interviews and preparing assessment reports.
• Provide individual and family counselling services as well as groupwork sessions for the boarders or with parent groups.
• Develop ICP (Individual Care Plan) for all boarders admitted. As part of this ICP, you will be required to work closely with other Social Workers, Counsellors, Psychologists and the Programmes/Operations departments.
• Initiate and plan case reviews and ensure that periodic assessment of our boarders are made.
• Keep proper case records and ensure proper documentation of boarders’ personal information and reports. (eg. Case notes, court reports, review reports, ICP, etc)
• Plan and implement career guidance and counselling programmes for the boarders in the Home.
• Work in collaboration with the team to monitor the progress of the boys, through the sharing of case related issues and intervention plans.
• Liaise with external agencies eg. MSF officers, Social Workers, Psychologist, Psychiatrist, Counsellors, Family Service Centres, Police
• Provide counselling to both boarders and their identified caregivers as per issues identified in their ICP

Job Requirements

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from SASW
• At least 2 years’ relevant experience in VWO/ NPO/ Social service sector
• Experience in working with children/CYP and their families

• To effectively manage outreach cases and to provide supervision to social workers and youth workers.
• Undertake cases and provide the necessary counselling and support where and when necessary to optimize the better functioning of youths and/or families.
• Liaise and work with other professionals and client’s system including family and other
• Counsellor from School and other Voluntary Welfare Organisation to ensure holistic and effective intervention.
• Plan, organize and co-ordinate activities and services such as engagement programme, workshop and group work for youths and/or their families to optimize youths’ functioning and/or to promote parent-child relationship.
• Develop and design programme that aim to promote youth development and towards establishment of a thriving youth community.
• Facilitate regular case conferences with social workers and youth workers.
• Crisis management support for difficult and challenging clients
• To assist the reporting officer in supervising social workers and intern
• To assist the reporting officer in liasing with MSF and other stakeholders
• To assist the reporting officer in timely monthly submission of departmental data

Job Requirements

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from SASW
• At least 2 years’ relevant experience VWO/ NPO/ Social service sector
• Experience in working with children/CYP and their families

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head – Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma in Counselling, Psychology
• Able to work on rotating shift including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.