Store, Inventory & Logistic Support

• To assist in tagging and labelling of inventories when required.
• To help and support in the collection of the various donation-in-kind items (e.g office furniture, groceries etc.) from donors.
• To assist in the arrangement of goods, donated items and etc in an orderly manner for easy locating.
• To assist set up of facilities such as tables, chairs, PA System etc. in the Training Hall according to the requirements of the clients.

Transport Support

• To ferry boarders when required (to school, medical appointments and in times of need or emergency)
• To ferry staff (especially Directors) for business appointments when needed.
• To monitor cleanliness and proper maintenance of all BT vehicles so that they are always in good working conditions.
• To monitor expiry of motor insurances, Road Tax, servicing schedules and all administrative matters pertaining to the vehicles and report them to the Security & Logistic Manager.
• Dispatch documents/parcels and any other items upon request.
• To be the coverer for Inventory & Transport Support Assistant during his absence.

Estate Support 

• Regular follow up on minor repairs and support repairing works as and when required (change of light bulb, Handy work, building maintenance work, electrical, plumbing, carpentry work)
• Ensure all repair work status are closed within stipulated timeline and update to Estate Manager.
• Record and monitor meter readings in Boys’ Town main building on a monthly basis; and to submit meter readings of Montfort Care, Montfort Centre and Brothers of St Gabriel on a quarterly basis (31st or last working day of March, June, Sept and Dec) to Finance.
• Assist in conducting regular facility inspection with Estate Team when required (E.g.: Emergency E-light/Exit Lights, windows & doors, water tank, pest control, and others)
• Assist in sourcing and purchasing of materials for repair work purposes at retail store
• To participate in Projects, Committee when assigned.
• To carry out any other works assigned by Estate Manager.

Requirements

• Min N Level/ O Level/ Nitec in Building Facilities/ Building Technology/ Electrical or equivalent
• At least 2 years of relevant working experience preferably.
• Proficient in Microsoft Word, Excel and Outlook
• Possess class 3 license to drive van, car, and lorry.
• Possess service excellence attitude
• Ability to do documentation/record keeping.
• Able to perform data entry using database system.
• Basic oral and written English
• Able to load and unload company items of at least 10kg.
• Good interpersonal and communication skills.
• Strong sense of responsibility, integrity, flexible and team player

Job Purpose

The incumbent will be responsible in the execution of the operations and maintenance of IT systems in Boys’ Town in accordance with existing policies and procedures, as well as the direction of the Departmental Head.

Job Responsibilities

Network Infrastructure & Application Support

• Configure and Maintain Network Infrastructure Devices (e.g. Servers, Switches, Access Points, etc.)
• Onboard & Offboard End Users with appropriate rights, privileges and licenses.
• Perform Application & Infrastructure Systems Administration and Optimization.
• Perform Application & Infrastructure Systems Preventative/Predictive Maintenance – Research and Analysis, Pretests, Backups and Patching.
• Perform Application & Infrastructure Systems Corrective Maintenance – Troubleshooting & Diagnosis, System & Data Recovery, Post-Assessment Documentation.
• Monitor and Analyze Application and Infrastructure System behaviors and usage thereof.

Helpdesk Support

• Prioritize, Respond and Resolve Service Requests from End Users in a timely manner in via the existing IT Ticketing system
• Install, Configure and Maintain IT End-User Devices – Hardware & Software.
• Support requests regarding on-site Surveillance Cameras – Configuration and Extraction

Administrative and Other Duties

• Manage Departmental Assets and Inventory Documentation.
• Assist with the facilitation of Departmental or Organizational Projects and the management of relevant vendors (if any).
• Assist with the Planning, Strategizing and Implementation of the Technology Roadmap to keep abreast of any current and future trends that may have positive or adverse effects on the organization.
• Provide End User Training and Guidance to colleagues to empower them with relevant ICT skillsets.
• Revise, implement and maintain ICT Procedures, Policies and relevant documentation.
• To provide project and administrative support to the Departmental Head.
• Any other duties assigned.

Job Requirements

• Candidate must possess minimum Diploma in Computer Studies or equivalent.
• At least 3 years of relevant working experience with IT Infrastructures (on-premise and/or cloud).
• Familiarity with Cybersecurity (Firewalls, Antivirus) & Microsoft 365 (Enterprise).
• Proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint
• Good and flexible problem-solving skills.
• Disciplined in documentation and record keeping.
• Confident and willing to pick up new technological skills on-the-job.
• Good interpersonal skills – able to communicate and interact with people professionally, both individually and in groups.
• Good communication skills – able to communicate verbally & written in English to various stakeholders, users etc.
• Have a service excellence attitude.

Job Purpose

To design and deliver adventure based programmes to clients; ensure the equipment functionality and liaise with the relevant parties including school, government agencies and the like. To also participate in some sales and marketing initiatives and projects as assigned by the manager. 

Job Responsibilities

• Facilitate various adventure-based programs, workshops and related services for a wide range of clients.
• Plan, design and organize adventure-based programmes and training materials including collect programme feedback and evaluation.
• Work in collaboration and support with other BTAC instructional staff team to ensure smooth running of programme, providing technical support in a range of adventure-based activities which require additional instructional staff, as well as providing any necessary resource support for the programme
• Conduct programme recee complete with presentation and including submission of recee and associated forms
• Conduct risk assessment for events and programmes including submission of risk assessment forms.
• Conduct research activities which include intervention, data collection and basic data analysis and research write-up
• To carry out some sales and marketing of the BTAC programmes when called upon or when assigned projects of such nature.
• To be involved in promoting the overall branding and services of BTAC by being involved in both internal and external events when called upon.
• Ensure equipment functionality and maintenance for the purpose of providing safety for clients
• Work evenings and weekends when required to resource the programme and meet demands of the job.
• Play a variety of roles to clients which includes instructor, facilitator, coach and mentor.
• Contribute to the ongoing development of the work of BTAC by maintaining professionalism in the area of staff, facilitation, programme development and resources utilization.
• Engage in on-going professional development to increase technical knowledge and soft skills in the area of adventure learning and supporting client behaviour.

Job Requirements

• Minimum Diploma holder with good communications skills in English (spoken and written).
• Have a passion for active sports or outdoor adventure.
• Preferably with a SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, with a valid first aid certification.
• Has the passion to work with children and youth ; including at risk children and youths
• Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities.
• Expected to run activities such as running, hiking, swimming.
• Able to perform physical task such as abseiling, natural rock climbing and sport climbing.
• The job may require you to led local and overseas expeditions which may involve trekking, climbing or paddling for long distances.

Duties (not limited to the following) include

• Provide psychological assessments and therapy services to clients and their family members/caregivers.
• Develop and update treatment plan together with treatment team and support and engage care workers in therapeutic intervention to guide clients towards successful completion of treatment plan.
• Serve as a clinical resource to the TGH, providing specialist advice and consultative support to TGH staff on the provision of therapeutic care in relation to the child and their family. This may also include will providing psychological input on the understanding and management of the child.
• Assist in staff coaching related to therapeutic intervention. Where necessary, the psychologist may provide relevant sharing of information to TGH staff and other stakeholders on the understanding and management of the child.

Requirements

• Master level qualification and above from recognised discipline (e.g. clinical/applied psychology) with minimum 3 years of relevant working experience
• Should qualify for registration with Singapore Psychological Society
• Should be a consistent good performer and display competency to perform role of higher responsibilities
• Demonstrates in-depth understanding of trauma, attachment and resilience theory, child and adolescent development, behavioural management techniques, childhood issues such as emotional disturbances and learning disabilities etc
• Knowledge and skills in therapeutic modalities for treatment of emotionally disturbed children/youth such as (trauma-focused) cognitive behavioural therapy and emotion regulation techniques
• Good communication and interpersonal skills – able to relate easily to other people, particularly children, and to form positive working relationships
• Good report writing skills
• Should have appropriate attributes, values and aptitude to manage this profile of clients such as but not limited to the following:
• Suitable emotional attributes and resilience
• Good physical and mental health
• Commitment
• Integrity, honesty and discretion
• Energy and enthusiasm
• Positive attitude to life and work
• Compassion, genuineness, empathy and warmth
• Clear, consistent and firm boundaries
• Clear, consistent and firm boundaries
• Good collaborative skills

Job Purpose

To provide high quality and effective therapeutic case work services for clients.

Job Responsibilities

• Responsible for providing high quality and effective therapeutic case work services for clients
• Ensure that the emotional, social, behavioural, developmental, therapeutic and educational needs of clients are met through the development, implementation and timely review of individual care plans
• Effective use of therapeutic approaches and other intervention strategies that achieve the overall therapeutic care plan of each client such as timely reunification to family or other permanency goals etc
• Provide linkage to community resources for clients and their families, to facilitate the reintegration of the clients into the community
• Provide individual and family counselling services as well as groupwork sessions for the boarders or with parent groups.
• Initiate and plan case reviews, its agenda and ensure that periodic assessment (e.g CANS) of our boarders are made.
• Liaise with the different schools which the boarders are studying and keep them informed of admission, discharge and absence of the boarders. Educate school professionals about TST approach and their role in this model.
• Liaise with external agencies when the need arises and prepare required documentation for their viewing.
• To work closely with the operation team (e.g. providing clinical input, clinical orientation for new ops staff).
• You are required to be flexible in your working hours, according to the needs of the programmes and boarders.

Job Requirement

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from Singapore Association of Social Workers (SASW)
• At least 2 years’ relevant experience VWO/ NPO/ Social service sector
• Good knowledge in working with children/youth and competency to perform roles of higher responsibilities
• Ability to manage issues of complex multi-problems children and families
• Understanding of trauma, attachment and resilience theory, and child and adolescent development
• Good communication and interpersonal skills – able to relate easily to other people, particularly children, and to form positive working relationships
• Good report writing skills
• Executive functioning skills – planning, coordinating, organizing , implementing and evaluating
• Administrative – documentation, filing
• Social Work, Counseling skills – assessment and case management
• Understanding of children and adolescence needs, and developmental psychology
• Mentoring and Coaching Skills

Possess appropriate attributes, values and aptitude to manage this profile of clients such as but not limited to the following:

• Suitable emotional attributes and resilience
• Good physical and mental health
• Commitment
• Integrity, honesty and discretion
• Energy and enthusiasm
• Positive attitude to life and work
• Compassion, genuineness, empathy and warmth
• Clear, consistent and firm boundaries
• Good collaborative skills

Position Updated:
11th November 2020

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head – Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma in Counselling, Psychology
• Able to work on rotating shift including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.

Position Updated:
13th November 2020

Job purpose
This position is responsible for providing the safety and supervision of the youth throughout their sleep hours.

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Job Responsibilities

• Responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.
• To complete assigned documentation and tracking of attendance.
• Provide ongoing supervision of residents by ensuring visual check guidelines are followed (complete room checks a minimum of every hour or more frequently).
• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut).
• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept.
• To wake up residents in the morning on a daily basis and to conduct supervision of morning routines for the school day.
• To send out of Leave of Absence (LOA) to school should there be boys who are not able to attend school for various reasons.
• To update the relevant stakeholders of boys who are reporting sick (if any) and follow up with boys who were sick the previous day.
• Answering of the duty phone and respond to any emergency in the middle of the night and updating relevant stakeholders.
• Any other duties as assigned.

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Job Requirements

• O/ NITEC/ Diploma in Counselling, Psychology.
• Able to work on weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal and communication skills
• Possess situational awareness at all time when working with children and youth.
• This position will work between the hours of 11pm to 7am.

Position Updated:
13th November 2020

Job Purpose

To be in the community to befriend youths-in-need and connect them to the relevant resources. Making assessment and plans interventions for our youths. To plan and conduct engagement activities for youths. Be an advocate for youth related issues in the community and build network with community stakeholders

Job Responsibilities

• Do outreach youth work that may involve working out of the physical environment of the office. Plan and conduct activities including regular street outreach and community outreach.
• Assist the Manager to identify, plan, initiate and monitor existing and new programmes and activities that will enhance the psycho-social and emotional development of the clients.
• Assist the Manager to manage and administer youth and community projects and resources.
• Case management: To spot potential client in crisis or in distress, analyze circumstances and dynamics with sound judgment, develop strategies and intervention plan to deal with identified issues, and to inform supervisor on crisis or unusual incidents. Liaise and work with other professionals and client’s system including family and school counselor to ensure holistic and effective intervention.
• Engage, mentor and counsel alienated and ‘at-risk’ groups who reject formal activities to establish rapport for future intervention.
• Facilitate group work/workshop intervention and ensure regular contact with youths identified to be at-risk.
• Maintain and document records of all outreach activities and case sessions.
• Conduct and document evaluation reports for all outreach activities planned and implemented.
• Meet regularly with the Manager, YouthReach to assess case progress, intervention effectiveness and debrief and inform the Manager, YouthReach of caseloads and outcomes.
• To be flexible in your working hours, according to the needs of the programmes and clients.

Job Requirements

• Minimum Diploma in Social Sciences or related discipline.
• Added advantage if candidate has prior experience working with and mentoring youths.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• Working location at Tampines.

Position Updated:
31st August 2020

Job Purpose:

• To support the running of Residential Services daily programmes/operations in Boys’ Town during times of low manpower.
• To promote a child safe environment and enhance the youth’s general well-being.

Job Responsibilities:

• To be attentive and look into the well being of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To conduct frequent hourly (minimum) checks on the residents after lights off and take attendance.
• To conduct morning rising for residents and ensure that residents leave for school on time.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports)
• To ensure that the Operations Centre is operational and ready for the next Duty Officer e.g. charging of Duty Officer’s handphone, general housekeeping etc.
• To conduct face-to-face briefing with the next Duty Officer during the process of handling over duty.

Job Requirements:

• O/ NITEC/ Diploma in Counselling, Psychology
• Able to work on rotating shift including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with children and youth.
• To display proactiveness in group discussions in enhancing the services provided to the residents.