Position Updated:
21 May 2021

Job Purpose

To effectively manage cases receiving respite care services, to recruit respite carer as well as design and implement suitable programmes to support the services of Sanctuary Care.

Job Responsibilities

• Conduct in-depth assessment and produce written report on the suitability of applicants for the role as respite carer, present findings to the management of BT and follow up on decisions and recommendations.
• Match respite families with a foster child, based on factors such as the CANs assessment and/or age race religion as well as the foster parent’s capability in meeting the child’s needs.
• Conduct all the necessary checks including announced and unannounced home visits to ensure that the respite carer is able to safeguard and promote child’s safety, stability and wellbeing
• Organise and participate in inter-agency efforts in support the welfare and development of the foster child/CYP
• Provide a 24hour hotline for respite carer per duty schedule and ensure that the team follows up on outcomes
• Supervise and support foster placement so as to prevent breakdowns in foster child’s existing care arrangements
• Spearhead in case movement through regular team meetings, Monthly case review sessions, supervision sessions etc.
• Identify at-risk situations, and develop strategies and intervention plan to address child safety issues, and wellbeing.
• Monitor and evaluate effectiveness of case management and other support programme and activities extended to respite carer families.
• Produce accurate recordings on the cases and to submit reports punctually, to BT and other partners.
• Participates in road shows and other community outreach events as a when necessary.
• Meet regularly with Head SC/supervisor to assess case progress and programme outcome/effectiveness
• Manage and support volunteers interested in providing their service to SC
• Contribute relevant articles on fostering/parenting on SC Facebook and other social media/collaterals) and respond to enquiries/comments.
• Support BT operations in managing the donated items and maintain the recordings on the dispensation of various donated items to respite carers.
• To engage in some marketing and publicity projects to promote SC services.

Job Requirements

• At least 1 year of relevant experience
• Experience in working with children/CYP and their families
• Bachelor of Social Work / Psychology / Counselling or Recognised Social Work qualifications from Singapore Association of Social Workers (SASW)

Position Updated:
22nd April 2021

Job Purpose

• The role of the Community Partnerships Executive is to maintain and develop successful partnerships with corporate and individual supporters, specifically through donations, sponsorship, fundraising and events.
• A major part of this role is to manage records and data on corporate and individual benefactors such as donors and volunteers in an effective way

Job Responsibilities

• To support the department for Fundraising, Partnerships and Communications activities.
• Responsibilities in the Volunteer Management role:-
  • Work with the various departments to review the needs and to recruit volunteers
  • Be familiar with the utilization of the volunteer management software tool (Salesforce) and to generate relevant reports for the management.
  • Be responsible in the management, deployment and the evaluation of the volunteers

• Maintain and develop the existing portfolio of corporate relationships
• Provide strong account management to maximize income for Boys’ Town
• Design and deliver a series of fundraising events and manage existing annual initiatives including Founders’ Day and Flag Day
• Support the Community Partnerships Manager in securing sponsorship for Boys’ Town’s major fundraising events through the development of strong pitches, grant writing and researching potential sponsors to target
• Act as an ambassador for Boys’ Town, representing the organization at external events, including a variety of networking events, cheque presentations and talks
• Adhere to fundraising, policies, procedures and legal requirements, including submitting reports to IRAS, MSF, Charity Portal and NCSS, administering general correspondence, ensuring prompt acknowledgment letters are sent, and keeping accurate records of fundraising activities
• Any other duties reasonably assigned by the Community Partnerships Deputy Director/Manager

 Job Requirements

• Degree in Business / Social Sciences / Arts or other relevant degrees. 
• At least 2 years’ relevant experience VWO/ NPO/ Social service sector preferred.
• Proficiency in working with the computer applications such as Microsoft Office, networking software and standard database applications preferred.

Position Updated
12th May 2021

Job Purpose

To provide administration support to the Human Resource Department and provide quality customer service to both internal and external clients.   

Job Responsibilities

Recruitment

• Execute recruitment activities covering pre-screening of candidates, phone interviews, shortlisting, coordinating of interviews (incl sending email invite), verification of documents of candidates, preparation of documents for interviewers, perform reference check, preparation of pre-employment medical screening, sending rejection emails.
• To prepare new hire on-boarding pack, booking of rooms for induction and sending out the evaluation for new hire.
• To update hiring tracking report and recruitment tracking report on a daily basis.
• To track and update the evaluation for new hire on a monthly basis.
• To administer voluntary and involuntary termination process.

Training

• To administer, update and maintain training and development records in the system for all employees.
• To coordinate all in-house training programme, booking of rooms, preparation of attendance sheet.
• To provide training administration services which includes documentation verification, communicating and dissemination of information to employees, course application, liaise with course providers, submitting of training grants, sending out and collation of training evaluations.

Admin

• To maintain and update broker/ insurer on all new hires and resignees with regards to employees’ insurance on a monthly basis.
• To update and submit other reports when necessary.
• To write minutes when necessary.
• To assist and track renewals of contracts, performance appraisals.
• To maintain and update new hire and resignee in the e-appraisal system.
• To assist and provide administrative support to the Human Resource Manager.
• To assist in audits and ensuring compliance and proper documentation.
• To participate in meetings, committees when necessary.
• To support and participate in projects when necessary.
• Any other assigned duties.

 Job Requirements

• Candidate must possess minimum Diploma in Human Resource Management or equivalent.
• At least 1 year of relevant working experience.
• Good understanding of the Employment Act
• Good in record keeping (filing/documentation etc.).
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.
• Eye for detail
• Good interpersonal and communication skills.
• Good initiative and able to work in a team.
• Customer service oriented
• Ability to work fast and handle pressure well.

Position Updated:
6th May 2021

Job Purpose

The incumbent will be responsible for the case management of Residential boys.

Job Responsibilities

• Carry out admission procedures which include handling telephone inquiries, intake interviews and preparing assessment reports.
• Provide individual and family counselling services as well as groupwork sessions for the boarders or with parent groups.
• Develop ICP (Individual Care Plan) for all boarders admitted. As part of this ICP, you will be required to work closely with other Social Workers, Counsellors, Psychologists and the Programmes/Operations departments.
• Initiate and plan case reviews and ensure that periodic assessment of our boarders are made.
• Keep proper case records and ensure proper documentation of boarders’ personal information and reports. (eg. Case notes, court reports, review reports, ICP, etc)
• Ensure the licensing audit requirements are met in the case management domain
• Represent the residents professionally in various platforms such as Court Hearings, MSF Reviews, School conferences, etc. 
• You are expected to have monthly supervision with your assigned supervisor.
• You are expected to support/ conduct research when called upon. 
• Plan and implement career guidance and counselling programmes for the boarders in the Home.
• Liaise with Education Officers and schools which the boarders are studying and keep them informed of admission, discharge and absence of the boarders, as well as coming out with their education care plan
• Work in collaboration with the RS leads, operations team and Education Officers in monitoring the progress of the boys, through the sharing of case related issues and intervention plans. 
• Liaise with external agencies eg. MSF officers, Social Workers, Psychologist, Psychiatrist, Counsellors, Family Service Centres, Police
• Work in collaboration with the Programmes/Operations departments in organising the following camps for the boarders: Leadership Training, Annual Boys’ Town Camp, Orientation Camp and Leaver’s Camp etc.
• Provide counselling to both boarders and their identified caregivers as per issues identified in their ICP
• Run group work sessions for the boarders
• You will work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of our boarders.
• Any other adhoc duties as assigned.

Job Requirements

• Bachelor of Social Work / Masters in Social Work / Recognised Social Work qualifications from Singapore Association of Social Workers (SASW)
• At least 2 years’ relevant experience in VWO/ NPO/ Social service sector
• Experience in working with children/CYP and their families.
• You are required to be flexible in your working hours, according to the needs of the programmes and boarders.

Position Updated:
6th May 2021

Job Purpose

To design and deliver adventure based programmes to clients; ensure the equipment functionality and liaise with the relevant parties including school, government agencies and the like. To also participate in some sales and marketing initiatives and projects as assigned by the manager.

Job Responsibilities

• Facilitate various adventure-based programs, workshops and related services for a wide range of clients.
• Plan, design and organize adventure-based programmes and training materials including collect programme feedback and evaluation.
• Work in collaboration and support with other BTAC instructional staff team to ensure smooth running of programme, providing technical support in a range of adventure-based activities which require additional instructional staff, as well as providing any necessary resource support for the programme
• Conduct programme recee complete with presentation and including submission of recee and associated forms
• Conduct risk assessment for events and programmes including submission of risk assessment forms.
• Conduct research activities which include intervention, data collection and basic data analysis and research write-up
• To carry out some sales and marketing of the BTAC programmes when called upon or when assigned projects of such nature.
• To be involved in promoting the overall branding and services of BTAC by being involved in both internal and external events when called upon.
• Ensure equipment functionality and maintenance for the purpose of providing safety for clients
• Work evenings and weekends when required to resource the programme and meet demands of the job.
• Play a variety of roles to clients which includes instructor, facilitator, coach and mentor.
• Contribute to the ongoing development of the work of BTAC by maintaining professionalism in the area of staff, facilitation, programme development and resources utilization.
• Engage in on-going professional development to increase technical knowledge and soft skills in the area of adventure learning and supporting client behaviour.

Job Requirements

• Minimum Diploma holder with good communications skills in English (spoken and written).
• Have a passion for active sports or outdoor adventure.
• Preferably with a SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, with a valid first aid certification.
• Has the passion to work with children and youth ; including at risk children and youths
• Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities.
• Expected to run activities such as running, hiking, swimming.
• Able to perform physical task such as abseiling, natural rock climbing and sport climbing.
• The job may require you to led local and overseas expeditions which may involve trekking, climbing or paddling for long distances.

Position Updated:
11th November 2020

• To be attentive and look into the wellbeing of residents by being available and to be accountable for the residents’ whereabouts when on duty.
• To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
• To motivate and actively engage residents to participate in the BT/daily programme.
• To monitor the sick residents’ condition on a regular basis.
• To carry out any administrative work (timely and accurate event as in Duty Officer’s reports).
• To ensure that the Operations Centre is operational and ready for the next Duty Officer.
• To maintain the discipline of the boys in consultation with the Executive Director, the Head – Residential Services, and other members of senior management.
• To participate actively and take ownership of primary/secondary portfolios assigned by Head, Residential Services.
• To support in implementing the relevant model of care/ services in accordance to the needs and profile of the residents.
• Any other duties as assigned.

Job Requirements

• O level/ Nitec/ Diploma in Counselling, Psychology
• Able to work on rotating shift including weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• To display proactiveness in group discussions in enhancing the services provided to the residents.

Position Updated:
13th November 2020

Job purpose
This position is responsible for providing the safety and supervision of the youth throughout their sleep hours.

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Job Responsibilities

• Responsible for the upkeep of the program facility such as ensuring facilities are locked, lights are off etc.
• To complete assigned documentation and tracking of attendance.
• Provide ongoing supervision of residents by ensuring visual check guidelines are followed (complete room checks a minimum of every hour or more frequently).
• To ensure that residents are dressed appropriately for school (Uniform, Socks, Shoes, Haircut).
• To dispense medication to residents in the morning and ensure that proper documentation of medication is kept.
• To wake up residents in the morning on a daily basis and to conduct supervision of morning routines for the school day.
• To send out of Leave of Absence (LOA) to school should there be boys who are not able to attend school for various reasons.
• To update the relevant stakeholders of boys who are reporting sick (if any) and follow up with boys who were sick the previous day.
• Answering of the duty phone and respond to any emergency in the middle of the night and updating relevant stakeholders.
• Any other duties as assigned.

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Job Requirements

• O/ NITEC/ Diploma in Counselling, Psychology.
• Able to work on weekends and public holidays.
• Able to work independently and in a team, possess good interpersonal and communication skills
• Possess situational awareness at all time when working with children and youth.
• This position will work between the hours of 11pm to 7am.

Position Updated:
13th November 2020

Job Purpose

To be in the community to befriend youths-in-need and connect them to the relevant resources. Making assessment and plans interventions for our youths. To plan and conduct engagement activities for youths. Be an advocate for youth related issues in the community and build network with community stakeholders

Job Responsibilities

• Do outreach youth work that may involve working out of the physical environment of the office. Plan and conduct activities including regular street outreach and community outreach.
• Assist the Manager to identify, plan, initiate and monitor existing and new programmes and activities that will enhance the psycho-social and emotional development of the clients.
• Assist the Manager to manage and administer youth and community projects and resources.
• Case management: To spot potential client in crisis or in distress, analyze circumstances and dynamics with sound judgment, develop strategies and intervention plan to deal with identified issues, and to inform supervisor on crisis or unusual incidents. Liaise and work with other professionals and client’s system including family and school counselor to ensure holistic and effective intervention.
• Engage, mentor and counsel alienated and ‘at-risk’ groups who reject formal activities to establish rapport for future intervention.
• Facilitate group work/workshop intervention and ensure regular contact with youths identified to be at-risk.
• Maintain and document records of all outreach activities and case sessions.
• Conduct and document evaluation reports for all outreach activities planned and implemented.
• Meet regularly with the Manager, YouthReach to assess case progress, intervention effectiveness and debrief and inform the Manager, YouthReach of caseloads and outcomes.
• To be flexible in your working hours, according to the needs of the programmes and clients.

Job Requirements

• Minimum Diploma in Social Sciences or related discipline.
• Added advantage if candidate has prior experience working with and mentoring youths.
• Able to work independently and in a team, possess good interpersonal, communication and written skills.
• Demonstrate emotional maturity and genuine passion to work with young people.
• Working location at Tampines.