To effectively manage cases receiving foster care services and provide social workers with professional supervision in case management and group work.

Job Responsibilities

•  Conduct in-depth assessment and prepare Foster Parent Assessment Reports, presenting findings at the panel and following up on decisions and recommendations
• Supervise and support foster placement so as to prevent breakdowns in existing care arrangements
• Conduct visits to ensure that the placement is able to safeguard and promote the safety, stability and well-being of the child
• Spearhead case movement through team meetings, monthly case review sessions, COF, CART reviews etc
• Identify at-risk situations and develop strategies and intervention plan to address child safety issues, and well-being
• Provide a 24-hour hotline for foster parents per duty schedule and ensure that the team follows up on outcomes
• Monitor and evaluate the effectiveness of case management and other support programmes and activities extended to foster families
• Assess case progress and programme outcome and effectiveness
• Ensure, support and monitor SOPs and participate in audit processes
• Lead and facilitate meetings and case conferences
• Look into best practices and implement them within the department
• Provide guidance and supervision for social workers and case workers
• Conduct regular case discussions with social workers and supervise their case management
• Monitor caseloads and performance of social workers
• Support or conduct practice research
• Cover for Head/Fostering Services whenever necessary
• Participate in road shows and other community outreach events as and when necessary
• Organise and participate in inter-agency efforts in support of the welfare and development of the foster child

Job Requirements

• Bachelor of Social Work / Masters in Social Work
• At least 5 years of relevant experience with 2 years in a supervisory position
• Experience in working with children and young persons & their families

Due to the expansion of our team, we are hiring a Community Partnerships Executive to maintain and develop successful partnerships with corporate and individual supporters through donations, sponsorship, fundraising and events.

A significant part of the role is to manage records and data of benefactors and identify and recruit high-value relationships with corporate funders to support events and campaigns.

Job Responsibilities

• Review and support the maintenance of the volunteer management SOP
• Generate reports for management through Salesforce
• To recruit, manage, deploy and evaluate volunteers
• Maintain and develop the portfolio of corporate relationships
• Design and deliver a communication and contact strategy including fundraising events and annual initiatives
• Manage the department budget in line with the business plan and fundraising strategy
• Provide strong account management to maximize income for Boys' Town
• Develop strong pitches, submit grant-related documents and research potential sponsors to target
• Communicate partnerships-related briefings and announcements to the organization
• Responsible for the deployment and the application of the donor database management
• Act as an ambassador representing the organization at external events
• Promote and participate actively in all fundraising activities
• Any other duties reasonably assigned by the Community Partnerships Deputy Director or Manager

Job Requirements

• Degree in Business or Social Sciences or Arts or other relevant specializations
• 2 years of relevant experience in the social service sector preferred
• Understand the relevant policies and procedures to assist volunteer work
• Knowledge of universal declaration on volunteering and current national volunteering codes and standards
• Understand the impact of cultural or community attitudes on appropriate roles, relationships and approaches of the volunteer worker
• Understand how volunteers fit within the organisation

To facilitate various adventure-based programs, workshops and related services for a wide range of clients.

To assist in administrative functions and assist juniors or interns with programme design and implementation, case management and departmental and organizational practices.

Job Responsibilities

• Engage with stakeholders and Children and Young Persons (CYPs) on a weekly basis.
• Work with stakeholders to ensure care and support for the CYPs including in-family coaching and support.
• Data entry of all cases and preparation of monthly report submission to relevant authorities.
• Liaise with the relevant authorities on relevant case matters.
• Plan, design and organize adventure-based programmes and training materials.
• Collaborate with staff to ensure the smooth running of the programmes and provide technical and resource support for adventure-based activities.
• Ensure equipment functionality and maintenance to ensure the safety of clients.
• Participate and conduct research concerning programme effectiveness or measuring impact.
• Meet regularly with the Manager and Director to assess the progress and outcome of programmes.
• Mentor interns and junior workers as they assist in administrative and service delivery of BTAC programmes including vetting minutes and reports produced by them.
• Manage the allocated budget for assigned programmes.
• Take on assigned portfolios such as SOPs, research or projects as assigned by the Manager and Director.

Job Requirements

• A Bachelor of Social Work/Psychology or a relevant specialization or a recognized Social Work qualification from the Singapore Association of Social Workers (SASW) is preferred
• At least 3 years of relevant experience with or in a VWO/ NPO/ social service sector and working with CYPs and their families
• Have a passion for active sports or outdoor adventure and working with at-risk children and youths
• Must be comfortable with heights and in the water due to the nature of adventure-based activities
• Physically and medically fit as the job may require you to lead local and overseas expeditions which may involve trekking, climbing or paddling for long distances
• Flexible to work evenings and weekends when required to meet the demands of the job
• Preferably with an SNCS level 1 or higher, SNAS level 1 or higher, SCF 1-star award or higher, with a valid first aid certification
• Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities

To provide close-supervision and accountability of residents, ensuring the residents’ well- being is taken care of during the day-to-day interactions.

Job Responsibilities

The Psychologist of the Therapeutic Group Home (TGH) will provide best possible preventive, developmental, remedial and rehabilitative interventions unique to each client and participate in the delivery of trauma-informed therapeutic services.

Job Responsibilities

• Provide psychological assessments and therapy services to clients and their family members or caregivers
• Plan and run group work sessions with the clients
• Provide referral, follow-up and consultation with external agencies and counsel family members as appropriate
• Develop and update treatment plan together with the treatment team and support and engage care workers in therapeutic intervention to guide clients towards successful completion of the treatment plan
• Serve as a clinical resource for the TGH, providing specialist advice and consultative support for staff on the provision of therapeutic care in relation to the client and their family. This may also include providing psychological input on the understanding and management of the client.
• Assist in staff coaching related to therapeutic intervention. Where necessary, the psychologist may provide relevant sharing of information to staff and other stakeholders on the understanding and management of the client.

Job Requirements

• Minimum qualification of Master of Clinical or Applied Psychology
• Minimum 3 years of relevant working experience
• Candidate should qualify for registration with the Singapore Psychological Society
• To be flexible with working hours according to the needs of the programmes and clients

With the direction of the Department Head, the incumbent will be responsible for the execution and facilitation of the following key areas:

• IT Risk Management Support and Facilitation of in-house systems with contracted Vendors
• Application Development and Maintenance with contracted Vendors
• Organizational IT Compliance - Policy and Process Documentation

The incumbent shall also work with existing IT personnel with these other functions:

• Managing Data Access and Control
• Digital Process and Experience Improvement
• Staff Onboarding and Offboarding
• Conducting IT-related Training
• Front-end Technical Support

Job Responsibilities

• Assist the Departmental Head to plan and execute IT projects – liaise and manage relevant vendors in compliance to industrial IT Risk Management practices.
• Perform on-going monitoring, assessment and evaluation, and treatment of IT risks, threats and vulnerabilities with existing systems in the organization.
• Design and configure security control measures and maintain IT systems to manage risks.
• Create, review, modify and contribute to new or existing IT policies and procedures.
• Conduct training to raise awareness on user to organizational-level cybersecurity threats and countermeasures.
• Assist the Departmental Head to plan and execute Application Development projects while liaising with vendors.
• Determine, translate, and prioritize business requirements to enhance existing or to create new processes within application systems.
• Evaluate vendor proposals and provide recommendations based on business needs.
• Conduct due diligence checks on service providers and provide evaluation reports with recommendations for the approval of the Departmental Head.
• Responsible for frontline IT Technical Support - prioritize, respond and resolve service requests from end users in a timely manner via the existing IT Ticketing system.
• Manage departmental assets and inventory documentation.
• Assist with the facilitation of departmental or organizational projects and the management of relevant vendors (if any).
• Provide end user training and guidance to colleagues to empower them with relevant ICT skillsets.
• Support and monitor the relevant SOP and participate in audits or MSF case management processes.
• Assist with the management of the Departmental Budget and optimize its usage in accordance with organizational policies.
• Participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.
• Participate in projects, committees, taskforces being appointed by the Departmental Head or Management team.
• Provide project and administrative support to the Departmental Head.
• Report to and provide regular feedback to the Departmental Head.
• Supervise and train any IT junior staff at the request of the Departmental Head.
• Any other duties assigned.

Job Requirements

• Diploma or Degree in Information Systems, Computer Science or similar.
• At least 2 years of relevant working experience with Application Development.
• At least 2 years of relevant working experience with supporting IT Risk Management.
• High confidence and experience with in-house IT operations and technical support.
• Familiar with Microsoft 365 System Administration or similar, CRMs and ERPs.
• Proficient in Microsoft Office.
• Proficient in stakeholder management.
• High proficiency in written English for IT policy-writing.
• Ability to facilitate process improvement via technology.
• Willing to learn and pick up new skills on-the-go.
• Adaptable and flexible problem-solving skills.
• An aptitude for Service Excellence.