FUNCTIONAL REPONSIBILTIES:
Training & Development
- Administer and maintain accurate training and development records for all employees.
- Coordinate all in-house and external training programmes, including room booking, logistics, attendance tracking and learner communication.
- Manage course applications, liaise with training providers, process training grants, and verify related documentation.
- Track and manage the training budget, ensuring timely updates and accurate reporting.
- Collect training data and prepare evaluation reports, insights, and analysis for management review.
- Support the development and implementation of L&D initiatives including training calendars, capability-building programmes and staff development projects.
- Provide coordination support for organisational interventions such as workshops, development programmes and staff learning activities.
- Conduct basic in-house training, briefings or onboarding sessions when required.
Employee Engagement & Staff Wellbeing
- Assist in planning, coordinating and implementing employee engagement initiatives.
- Support workplace wellbeing programmes and activities.
- Handle administrative aspects of staff welfare, such as purchase of baby hampers, condolences, and welfare-related items.
- Assist in driving culture-building efforts by collaborating with departments to enhance employee experience.
- Participate in committees, taskforces, and staff engagement groups as required.
Recruitment
- Manage the end-to-end recruitment cycle, including job posting, screening, interviews, and onboarding.
- Conduct security screening, pre-employment checks, and reference checks.
- Support recruitment initiatives such as career fairs and employer branding activities.
- Track, update and analyse recruitment statistics regularly.
- Administer recruitment and movement processes for Assistant Manager and below levels, including transfers and exits.
- Process applications for work passes for foreign staff.
- Support administration for staff on secondment or other employment schemes.
HR Operations & Administration
- Provide administrative support for performance management cycles and tracking of appraisals and contract renewals.
- Maintain personnel files for Assistant Manager level and below.
- Prepare HR reports and presentations.
- Support corporate governance and audit requirements, ensuring compliance and proper documentation.
- Assist in generating attendance sheets for meetings and tracking staff attendance.
- Manage procurement or requisition of items for the HR department.
- Provide administrative support to the HR Manager and Directors.
- Perform minute-taking when required.
- Participate in HR or organisational projects as assigned.
- Any other assigned duties.
Reporting/Compliance
- Prepare and submit mandatory reports such as MSF monthly/quarterly/yearly reports, headcount reports and training reports.
- Handle statutory submissions, HR claims, grants and funding applications.
- Support compliance, audits, and corporate governance matters relating to HR processes.
- Participate in manpower-related surveys and reporting requirements.
MANAGERIAL REPONSIBILTIES:
- Provide regular updates to the Human Resource Manager.
- Coach and guide junior staff, interns and temporary staff.
- Deliver presentations or conduct training sessions when required.
ORGANISATIONAL REPONSIBILTIES:
- To participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.
- To work in close collaboration with other staff, department and components of Boys’ Town.
- The Executive Director and or his/her representative may assign you any other duties that are within reason for the operational needs of Boys’ Town.