Senior Youth Specialist, Residential Services

JOB RESPONSIBILITIES

To conduct on-the-job training (OJT) for new Youth Specialists.
To perform the daily supervision of youth and lead the Youth Specialists in performing their tasks.
To be attentive and look into the well-being of residents by being available and to be accountable for the residents’ whereabouts when on duty.
To provide close supervision and maintain discipline of the residents in accordance with the daily programme.
To coach the Youth Specialists in motivating and actively engaging the residents to participate in the BT/daily programme.
To carry out any administrative work and portfolios assigned by the Residential Unit Managers.
To conduct briefings with the next Duty Officer during the process of handling over duties.
To coach and support the Youth Specialists in maintaining the good discipline of the boys in consultation with Residential Unit Managers and the Head of Residential Services.
To support the Residential Unit Managers in implementing the relevant model of care/ services in accordance with the needs and profile of the residents.
To assist the Residential Unit Managers in ensuring total compliance with SOPs, policies and regulatory requirements of Boys’ Town by keeping proper documentation as required.
To ensure that all documents (SOPs, Portfolio, Fire-drill Report, BOV Report) are ready for checking by the management.
To facilitate the induction process for all new staff who come on board.
To be well-versed in incident management and to ensure that the daily programme returns to normal thereafter.
To coach and guide the Youth Specialists in the planning of BT programmes.
To assist in providing orientation, mentorship, coaching and supervision for new and current Youth Workers on their respective portfolios.
To assist Residential Unit Managers and/ or the Head of Residential Services in the investigation of offences.
To contribute to SOP-making within the home by providing feedback to management.